Privacy Policy

This Privacy Policy describes the manner in which TRIDENTRA CONSULTING (OPC) PRIVATE LIMITED, CIN: U62099MH2025OPC462997, collects, stores, uses, processes and protects personal information provided by users, clients and visitors of the website www.tridentra.in.

The Company is committed to ensuring lawful, fair and transparent handling of personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, to the extent applicable.

Collection of Information

The Company may collect personal information voluntarily provided by users, including but not limited to:

• Name, email address and contact number
• Business or organization details
• Communication address
• Trademark, business, filing or documentation-related information
• Communication records and correspondence

The Company may also collect technical and usage information such as IP address, device information, browser type, access logs and website analytics for security and performance purposes.

The Company does not intentionally collect highly sensitive personal data unless provided voluntarily for service-related purposes.

Purpose of Use

Personal information may be collected and used for the following purposes:

• Provision of consulting, advisory and documentation services
• Trademark support, business consulting and statutory assistance
• Service communication and correspondence
• Preparation of reports and documentation requested by the user
• Invoicing, payment coordination and record keeping
• Compliance, audit and legal obligations
• Improvement of service quality and user experience

Personal data is used only for legitimate business purposes connected to the services requested by the user.

Data Sharing and Disclosure

Personal information may be shared, where necessary and appropriate, with:

• Government departments, trademark offices or statutory authorities
• Professional partners or execution support teams engaged for service delivery
• Accountants, auditors, technology partners or legal advisors
• Payment and invoicing service providers

Such sharing is restricted, purpose-specific and subject to confidentiality.

The Company does not sell, rent or trade personal data to third parties for marketing or commercial exploitation.

Data Retention

Personal information may be retained for the period required to:

• fulfil service obligations
• comply with statutory and regulatory requirements
• maintain business and transaction records

Data may thereafter be anonymized or securely disposed of, subject to applicable legal requirements.

Data Security

The Company implements reasonable administrative, technical and organizational security measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction. While appropriate safeguards are maintained, absolute security of electronic data cannot be guaranteed.

User Rights

Subject to applicable law, users may request:

• correction or updating of personal information
• withdrawal of consent for data processing
• deletion of personal information, where legally permissible

Requests may be submitted to: info@tridentra.in.

The Company reserves the right to verify identity and assess the legal permissibility of such requests prior to action.

Amendments

The Company reserves the right to modify or update this Privacy Policy at its discretion, and such revisions shall be effective from the date of publication on the website.