Payment and Billing Policy

This Payment and Billing Policy applies to all professional fees, charges, service payments and billing transactions associated with services rendered by TRIDENTRA CONSULTING (OPC) PRIVATE LIMITED, CIN: U62099MH2025OPC462997, through the website www.tridentra.in or through direct business engagement.

Fee Structure and Service Charges

Professional fees, service charges, government fees, documentation charges, taxation and incidental costs shall be communicated to the client prior to initiation of services, based on the agreed scope of work.

The client acknowledges and accepts that pricing may vary based on:

• complexity of assignment
• jurisdiction, documentation or filing requirements
• professional effort and resources involved
• statutory, regulatory or third-party costs

Payment Terms

Unless otherwise agreed in writing:

• fees shall be payable in advance, either in full or in mutually agreed instalments
• service commencement shall be subject to receipt of initial payment
• invoices shall be issued as per milestone or service stage, wherever applicable

Delayed or incomplete payments may result in deferment, suspension or discontinuation of services without further obligation.

Taxes and Government Fees

All applicable taxes, government fees, statutory charges, departmental payments and third-party fees shall be borne by the client and are payable in addition to professional fees.

Government fees and third-party charges are non-refundable under all circumstances.

Payment Modes

Payments may be made through:

• bank transfer or deposit
• online payment channels
• payment gateway platforms
• other officially communicated methods

Clients are advised to make payments only through officially shared payment details or authorized email communication from payments@tridentra.in.

The Company shall not be responsible for losses arising from payments made to unauthorized persons, third parties or unverified channels.

Billing and Documentation

Invoices, receipts, billing records and supporting documents may be issued digitally unless a physical copy is specifically requested and feasible.

All records shall be maintained in accordance with applicable accounting, audit and statutory requirements.

Currency and Conversion

Where payments are made in foreign currency, applicable conversion rates, bank charges and international transaction fees shall be borne by the client.

Payment Disputes

Any dispute relating to billing, invoicing or payment shall be notified to the Company within a reasonable period, supported by relevant documentation, for internal review and resolution.

Legal and Statutory Compliance

In case of payment default, dishonored transactions or non-clearance of dues, the Company reserves the right to initiate legal, civil or commercial remedies as permissible under applicable laws.

Jurisdiction

All matters relating to billing and payments shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the competent courts in the State of Maharashtra, India.